At Mitchell John we are committed to being on time for our clients.

All appointments are held with a credit card.

Mitchell John requires 24 hours notice for cancellation or rescheduling of appointments.

We charge for missed appointments.

To ensure your best choice of appointment times, we suggest that you schedule your next service before leaving the salon.

We accept Visa, MasterCard, and Debit Cards as well as cash or check in payment for services and products. We cannot accept overpayment on a credit card or check.

Gift Certificates are available for purchase at the front desk.

When you refer a friend to us you receive 20% off your next service and your friend will receive 20% off their next service.

Due to safety concerns and our commitment to your salon experience being relaxing and fun, we ask that no children be brought to appointments.

Mitchell John is a smoke free environment.

We are committed to the professional growth and development of our stylists. Our stylists participate in ongoing training both inside and outside of the salon so that our clients receive the best services possible.

Smocks are provided for you to change into prior to your service. Mitchell John will not replace clothing damaged during hair services.